How long does it take to receive my kigurumi?

Customer Service February 15, 2019

KigurumiSir joins hands with major international shipping companies like DHL, FedEx, TNT,USPS, and EMS to offer you with reliable shipping services:

Standard Shipping | Shipping time: 5-10 Working days (4PX,DHL PPS,DHL PLE,EPacket(EUB),ETK,ARAMEX)

Rush Shipping | Shipping time: 3-5 Working days (FedEX,DHL,UPS.TNT,EMS)

Free Shipping | Shipping time: 7-15 Working days (EMS)

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Notice

Please do not use PO BOX, APP/APO address, shipping company can not complete PO BOX, APP/APO address delivery.

Our onesie pajamas costumes are made according to the order, so the Actual arrival time = Processing Time + Shipping Time. (general processing time is 12-48 hours)

some shipping area maybe remote area, remote areas do not enjoy the free shipping policy. Whether your shipping address is remote areas or not ,please call the local post office of fedex/dhl.

For details, please click: Shipping

What if I do not receive my kigurumi onesie pajamas package?

Customer Service February 12, 2019

Welcome to KigurumiSir.com, we are best kigurumi onesies store to buy animal onesies, adult/kids animal onesie pajamas & costumes,  fastest delivery and worldwide free shipping. If you didn’t receive your package within the Estimated Delivery Date please inform us of your order information, such as tracking number, order number, email address, and so on. After finding out the reasons, we will deal with it according to the related policies. If it is caused by our or logistic company’s fault indeed, we would offer you a full refund or resend the package for free. If it is because of the factors of the transportation or custom house (detained or returned), and you want a resend, the resend postage should be paid by you. If you would like a refund, the postage we send the package should be deducted from the refund. Though products are for free delivery, but actually there’s postage cost on us when ship out every order. If it is because of the factors of unclaimed or other factors caused by you, the condition is also the same as above. Here we also recommend you of choosing registered mail when you want to ensure the package won’t be lost.

If you receive wrong packages or less, please provide our customer service representatives with some proofs, such as the order number, tracking number, the photos of the package, and so on. If it is caused by our or logistic company’s fault, we would return the money for the products that have lacked or mistaken unconditionally. Otherwise, we will send you the rest or the right package again.

We strive to provide you excellent customer service, and we will do as much as we can to enhance your shopping experience. Should you have any questions, remarks or advices,  select the most convenient way to reach us, and we look forward to assisting you.

How do I wash my animal onesie pajamas ?

Customer Service February 7, 2019

In KigurumiSir.com shop, all the kigurumi onesies pajamas made of top flannel and polar fleece, a special blend of comfort and fun, these plush materials are very soft to the touch and will keep you warm during those cold winter months.

If you want to wash you kigurumi onesie pajamas, it’s so easy. Put you animal onesie pajamas in the washing machine! Yep, our kigurumi are washing machine safe. Use any detergent you’d like. We also recommend adding fabric softener to keep your kigurumi from feeling stiff after you dry it.

If you’re washing your Kigurumi for the first time, we recommend using the gentlest setting on your washing machine using cold water and any laundry detergent. This is to keep the fleece fluffy, protect the detailing on the face, and to prevent any dye from bleeding. For subsequent washes the color should be set and you may use warm water if you wish. Fabric softener is optional. (more…)

What is Kigurumi ?

Customer Service February 3, 2019

Kigurumi (着ぐるみ), Japanese term for a costumed character, Kigurumi animal onesies first appeared in Japan in the late ‘90s. It quickly became a staple of Shibuya and Harajuku fashion culture, and has remained an iconic part of Japanese street style.

Kigurumi suits are meant to be baggy- this makes them really comfy and looks hilarious. Kigurumi suits have been specially designed to fit adults and big kids alike. So don’t worry, whether your 5ft or over 6ft tall, a Kigurumi suits will easily fit you. They’re fabulous for keeping warm during a cold spell and for standing out from the crowd in the classroom, office, or club.

KigurumiSir

So, if you want to buy the Kigurumi Costumes, you can go to the KigurumiSir.com, we are best kigurumi onesies store to buy animal onesies, adult/kids animal onesie pajamas & costumes,  fastest delivery and worldwide shipping. Our base is located in China, with top sewing equipment, all pajamas are made of flannel and fleece. These animal onesies pajama area units are lovely for birthday parties, halloween, christmas and every form of theme party. This is a good gift for family and friends. We have won the respect of all customers in Japan, Korea, USA, UK, Germany, France and so on. We have the Kigurumi you want!

 

 

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